Hi friends! Ron today from Cortona, Italy! I wanted to take a few minutes to talk to you about what we’ve been experiencing. My wife and I and another couple have just come from Rome where we spent five days seeing all the great sights, running around and getting on buses, and walking a great deal. We were exhausted when we got to Cortona via train. It’s a beautiful hill city, a very peaceful, beautiful place.
Do you feel pretty good about how your life is going? Are you focusing on the right things, giving proper attention to what’s important versus what’s urgent? Do you sense that your life is balanced?
I hope you found these 12 Steps to Conflict Resolution helpful. What I want you to remember is …
The 12th step in this process of resolving conflict is very simple. It’s Be Gentle. Yes! Be gentle.
Have you ever been in a situation where you were called out publicly, or someone reprimanded you, confronted you publicly? Maybe in a large group? Or in your organization in front of maybe two or three other people? It’s incredibly embarrassing and shaming. I don’t believe that ought to be the norm at all.
Have you ever had a broken relationship that just wouldn’t heal? Maybe it was a father or a parent who hurt you? Or didn’t pay attention to you growing up? Or maybe it was a conflict in a marriage relationship? Or with children or coworkers? And then it never got resolved and over time, feelings started to harden?